Terms & Conditions of Sale

Please ensure that you select the correct make, model, series and engine type for your vehicle before purchasing our products !!!  If you are uncertain please contact us, we are happy to assist.

14 DAYS MONEY BACK GUARANTEE 

You have 14 days in which to return the product. Products must be returned intact, unopened, unused and in its original packaging. If the withdrawal submission takes place within fourteen days after delivery, the amount paid for the product (excluding delivery charges) will be paid back. Should the customer wish to return a ‘correctly supplied item’ a handling and restock fee of $80 will be charged. NO returns will be accepted for “change of mind”.

RETURNS PROCESS

 

Please send your request for return in writing to info@chipbox.com.au or complete the contact form below. Our friendly sales team will be in contact within 24 hours. Returns must be authorized by a duly appointed Chipbox Australia representative. Products will be verified first and will be replaced or repaired according to the circumstances at the sole discretion of Chipbox Australia. Shipping costs for repairs/replacements covered under warranty will be paid by the customer, if any fault was present at the time of sale the shipping costs will be refunded.